Frequently Asked Questions (FAQ)
1. What is GripZen?
GripZen is an adjustable hand gripper designed to help you improve grip strength, forearm endurance, and finger dexterity. It’s perfect for fitness enthusiasts, athletes, and anyone looking to build stronger hands.
2. How do I adjust the resistance on GripZen?
GripZen offers adjustable resistance to suit different strength levels. Simply turn the knob to increase or decrease the resistance, allowing you to customize your workout intensity.
3. Do you offer a warranty on GripZen?
Yes! All GripZen products come with a 1-year limited warranty covering defects in materials and craftsmanship. For details on what’s covered and how to file a claim, visit our Warranty Policy.
4. What is your return policy?
We offer a 7-day return policy from the date of delivery. If you’re not satisfied with your purchase, contact us within 7 days to initiate a return or exchange. The product must be unused and in its original packaging. See our Return Policy for full details.
5. How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days within the U.S., while international delivery times vary. For more information, see our Shipping Policy.
6. Do you offer international shipping?
Yes, we ship internationally to select countries. Shipping rates are calculated at checkout, and delivery times vary by destination. Please note that customs fees may apply.
7. Can I track my order?
Absolutely! Once your order has been shipped, you’ll receive a tracking number via email. Use this to monitor your shipment’s progress.
8. Is GripZen suitable for beginners?
Yes! GripZen’s adjustable resistance makes it suitable for all levels, from beginners to advanced athletes. Start with a lower resistance and increase as your strength improves.
9. Can GripZen help with recovery and rehabilitation?
GripZen can be used to improve grip strength and mobility, which may be beneficial in some recovery and rehabilitation routines. However, please consult with a healthcare professional before using it as part of any recovery plan.
10. I received a damaged or defective product. What should I do?
We’re here to help! If your GripZen arrives damaged or defective, please email us at d7639428@gmail.com with your order details and photos of the damage. We’ll assist you with a replacement or refund as needed.
11. Can I use GripZen daily?
Yes, you can use GripZen daily to improve strength and endurance. However, listen to your body and allow time for rest and recovery if you experience fatigue or soreness.
12. How can I contact you?
If you have any questions or need support, feel free to reach out to us at d7639428@gmail.com. We’re happy to help!
This FAQ provides answers to common questions about the product, policies, and usage tips. Let me know if you'd like to add anything specific!